Charlotte - NC. The United Way of Greater Charlotte and Charlotte EAST have partnered with other community leaders to create the east Charlotte utility assistance program. This program is exclusive to residents who live in the 28215, 28205 and 28212 zip codes. Compared to other utility assistance programs in the area, the program is advertised as having fewer barriers to eligibility. Households eligible for assistance are at-or-below 60% of the county area median income, which is based on the number of members in the household. These families can receive up to $500 in assistance to pay past-due , electric, water or gas bills. See the chart here to determine if your household is eligible to apply. Households that qualify for the east Charlotte utility assistance program can aply here.